Peyton.Barrett
February 04, 2023
"Still waiting on my order"
I placed my order two and a half weeks back, and there's still no indication that my package has been sent out. I've reached out to the company via email twice for some news and even tried hitting them up on Twitter, but I've heard nothing in return. I wouldn't suggest this place.
JaniceCraig
January 31, 2023
"Paid £21 for three bags of flour, but two months later, still no sign of a refund or the missing items"
I placed an order for some flour on December 1st last year. It finally arrived on January 4th, but the box was soaked and two bags of flour were missing. At first, I thought the delivery service messed up, but then I saw that the box was stuffed with plastic sheeting that should've been around the flour, just to make it seem full. I reached out to Matthews right away but got no response. I followed up on January 16th, asking for an update, and still, I've heard nothing back. So here I am, £21 down for three bags of soggy flour. Not exactly a great deal.
goldenelephant555
September 15, 2022
"Top-notch quality every time."
Awesome variety of high-quality flours. I go through 7.5 kg of different bread flours each month, and I only purchase from Matthew's now. I've been a loyal customer for more than two years. The online ordering and delivery are super quick and efficient. Couldn't be happier!
"Awesome Gift for My Sister's Birthday"
For my sister's birthday, I gifted her a variety of 5 bags of flour since she bakes bread a couple of times each week. She was over the moon! Her current favorite is the 8 grains flour, which she claims is fantastic. For years, she used to get her flour from a mill in Norfolk, but after I moved to Hook Norton, I told her about the flour available at the brewery. Now, she's thinking of ordering it online from here on out, and she's still got a few more types to sample. We're both excited to be new customers. Happy baking!
austindmarcum2001
April 30, 2022
"Awesome flour. Awesome service."
Delivery was quick and smooth. I'm a big fan of all the various flours, but Cotswold Crunch and Ancient Grains Spelt really take the cake for me. When it comes to sourdough, I wouldn't use anything but Matthews White Rye for my starter; it's truly the top choice.
"Great flour for baking"
This bread flour is fantastic! It comes in a well-packaged, durable bag that's just the right size for me to haul from the store to my kitchen. The quality is excellent, and there are no lumps at all. It arrived promptly with plenty of shipping updates. I’ll definitely be ordering more once I run out!
organicswan846
April 13, 2022
"Great Bread Flour"
I ordered some large bags of bread flour. It showed up just fine. I began baking with it yesterday. Both the white and brown flour produced some really tasty bread. I'm super happy with my buy. Thanks a bunch! Baking your own bread is totally worth it and pretty simple - if you're on the fence about it, just go for it. With good quality flour, you can whip up bread that's way more delicious than anything you can get from the store.
KayStevens
March 22, 2022
"Amazing Experience!"
Amazing experience! The service was super fast, and the flour is absolutely fantastic. We've had awesome results and loved every type of bread flour we've sampled up to this point. It's wonderful to have so many options available. I'm definitely impressed and will be coming back for more!
WyattHawkins
March 19, 2022
"Decent product, lacking customer support"
The flour showed up promptly and was nicely packaged. I had given this brand a shot since it was available at a popular grocery store, and I was pleased with the quality. Unfortunately, one of my bags of flour had a tear. I called the company six days ago and left a message, but nobody has reached out to me to sort this out. I'm really not happy with the customer support.
ticklishmeercat308
March 17, 2022
"Awesome flour for my Sourdough"
I picked up this flour to whip up some sourdough bread, and it’s been amazing to work with and tastes delicious. Previously, I tried a different brand, but after a buddy suggested it, I decided to go for the Strong White and Stone Ground Wholemeal. The bread rises beautifully and tastes fantastic. My family is all about it.
"My Initial Purchase Experience"
This was the first time I ordered flour from this company. I found the website super user-friendly, and the selection of flour was top-notch. The service was truly outstanding. After trying the bread flour, I noticed my bread tasted way better than what I had used in the past. I’ll definitely be coming back for more.
goldenfrog789
March 07, 2022
"A Must-Have for Artisan Baking"
I've picked up Matthews flour several times at the grocery store, but it's been getting trickier to find. So instead of just getting a big batch of one kind, I thought I'd grab a mix of some of their top offerings. Ordering straight from Matthews' site was a breeze and gave me the variety I was after, like Cotswold Crunch, Ancient Grains, and Spelt flour. The quality of these products is fantastic, and they ship right to your doorstep. I'm really happy with both the quality and the service, and I'd suggest it to anyone. For me, it's an easy 5-star rating; if you're into baking bread, you'll definitely enjoy their flour.
sadlion183
February 14, 2022
"Our Experience with FWP Mathews Flour"
We began using FWP Mathews not long after the initial Covid lockdown, since there was hardly any breadmaking flour available in stores. It came promptly and was nicely packaged. Since it's just the two of us, we kept using it past the expiration date without any issues. We've ordered again since then and are really happy with both the products and the service. Go ahead and place your order!
NaomiBradley
January 26, 2022
"Fantastic Flour Experience"
The flour I received was top-notch! I ordered a mix to test out and figure out which one I'd like to get in a 16kg bag.
I ended up choosing the Churchill White because it really gave my white loaves a delightful taste!
All my inquiries were either addressed in the FAQ or through email.
Just a heads up, the dispatch times are a bit longer than what some folks might be accustomed to. But they’re very clear about it, and since they’re a small family-run business, you can’t really expect same-day shipping. Plus, good things come to those who wait!
Gertrude.Simmons
January 26, 2022
"Great product, but delivery needs work"
This flour is fantastic! I use it in my breadmaker and always end up with great results. The Cotswold Crunch and 8 Grain varieties are my favorites. I recently placed my first order for 10 bags directly, but I gotta say, the packaging could've been sturdier. The box was a bit wrecked, and the delivery guy had to patch it up with some tape. Luckily, only one bag was a tad damaged. Also, it took a bit longer than expected to arrive after I ordered.